Notation based on the Act on Specified Commercial Transactions

payment method

credit card payment
There is no settlement fee.
convenience store
* Convenience store payment is prepaid (settlement deadline: 10 days from the order date). The product will be shipped after payment is confirmed.
Seven Eleven / Lawson / FamilyMart Circle K / Sunkus / Ministop / Seicomart You can pay at the above convenience stores nationwide.
A uniform settlement fee of 150 yen will be added.
[! please note! ]
Payment Complete Please note that your order is not complete until you see the message "Payment has been completed".
cash on delivery
This is a service where you pay the product price to the courier company (Sagawa Express) at the time of delivery.
A cash-on-delivery fee of 324 yen will be added.
Bank transfer
Rakuten transfer*Products will be shipped after payment has been confirmed.
Details of where to make the payment will be sent to you by email when your order is confirmed.
Amazon Pay
Amazon Pay You can easily pay by credit card payment registered with Amazon.

About delivery method and shipping fee

Sagawa Express
Shipping to Hokkaido: 1000 yen Shipping to Tohoku: 800 yen Shipping to Kanto/Chubu/Hokuriku: 650 yen Shipping to Kinki/Chugoku/Shikoku: 500 yen Shipping to Kyushu: 450 yen Shipping to Okinawa: 1,900 yen *Shipping is free for purchases over 5,000 yen (including tax).
*Please note that we cannot deliver to remote islands nationwide.

About returns

Deadline for returns
It will be shipped after confirmation of payment. Please make payment within 7 days after contacting us to confirm your order.
return shipping
In the unlikely event that a defective product arrives, we will bear the return shipping fee.
Defective product
Please contact us as soon as possible after the product arrives.
Please note that we do not accept returns unless the product is defective. Our products use natural aromas, so the fragrance may change depending on the raw materials. Please purchase after understanding.