Notation based on the Act on Specified Commercial Transactions

address: 301 Yamari Building, 3-12 Komondocho, Hakata Ward, Fukuoka City, Fukuoka Prefecture

Explanation of charges other than the product price: Sales price does not include shipping and handling charges.

Application expiration date: In case of prepayment, please pay within 7 days after placing the order. If payment cannot be confirmed within 7 days of placing an order, we will treat the order as canceled.
Please note that there is a possibility that the shipment will be delayed due to out of stock etc. when we receive the transfer after that.

Defective product: Please contact us as soon as possible after the product arrives.
Please note that we do not accept returns unless the product is defective. Our products use natural aromas, so the fragrance may change depending on the raw materials. Please purchase after understanding.

sales volume: In the case of out of stock, we will inform you on the product sales page.

Delivery time: We are very sorry, but we do not accept delivery to remote islands, so if we receive an order for delivery to remote islands, we will cancel it. Ships within 7 business days after confirming your order.
*Normal business days: Monday to Friday (excluding holidays) 10:00 to 18:00
*Please check the top screen for holiday information such as the year-end and New Year holidays.

payment method: ●Credit card payment (VISA・DINERS・MASTER・JCB・Amex)
●Product cash on delivery ●Bank transfer (Rakuten Bank)
●Convenience store payment ●amazon pay
● Rakuten pay
*All payments must be made in advance, except cash on delivery.
*Shipment will be after confirmation of payment completion.

payment deadline: -In the case of bank transfer, please transfer the amount to our designated bank account within 5 days from the order date.
If it exceeds 5 days, it will be treated as a cancellation.
Please place your order again.

-In the case of cash on delivery, please pay the price to the Yu-Pack or Yamato Transport delivery staff when the product is delivered.

Deadline for returns: It will be shipped after confirmation of payment. Please make payment within 7 days after contacting us to confirm your order.

return shipping: In the unlikely event that a defective product arrives, we will bear the return shipping fee.

payment method

credit card payment: VISA/DINERS/MASTER/JCB/AMEX
There is no settlement fee.

convenience store: * Convenience store payment is prepaid (settlement deadline: 10 days from the order date). The product will be shipped after payment is confirmed.
Seven Eleven / Lawson / FamilyMart Circle K / Sunkus / Ministop / Seicomart You can pay at the above convenience stores nationwide.
A uniform settlement fee of 150 yen will be added.
[! please note! ]
Payment Complete Please note that your order is not complete until you see the message "Payment has been completed".

cash on delivery: This is a service where you pay the product price to the courier company (Sagawa Express) at the time of delivery.
A cash-on-delivery fee of 324 yen will be added.

Bank transfer: *Products will be shipped after payment has been confirmed.
Details of where to make the payment will be sent to you by email when your order is confirmed.

Amazon Pay: You can easily pay by credit card payment registered with Amazon.

Sagawa Express: Shipping to Hokkaido: 1000 yen Shipping to Tohoku: 800 yen Shipping to Kanto/Chubu/Hokuriku: 650 yen Shipping to Kinki/Chugoku/Shikoku: 500 yen Shipping to Kyushu: 450 yen Shipping to Okinawa: 1,900 yen *Shipping is free for purchases over 5,000 yen (including tax).
*Please note that we cannot deliver to remote islands nationwide.

Deadline for returns: It will be shipped after confirmation of payment. Please make payment within 7 days after contacting us to confirm your order.

return shipping: In the unlikely event that a defective product arrives, we will bear the return shipping fee.

Defective product: Please contact us as soon as possible after the product arrives.
Please note that we do not accept returns unless the product is defective. Our products use natural aromas, so the fragrance may change depending on the raw materials. Please purchase after understanding.